FluffyFuzz is migrating to a new page! To order with us in the meantime, please call Fluffy at 012-6980833 or e-mail hello@fluffyfuzz.com! »

Terms & Conditions


Welcome to Fluffy Fuzz.Com, the website and online services of Fluffy World (002134334-K) [“We”]. By accessing and using this website and its services (the “Services”), you signify that you have read, understood and agreed to be bound by the following terms, conditions and notices (the “Terms of Service”), which may be updated by us from time to time.

We reserve the right to amend the Terms of Service and will notify you, in a prominent place in the website, if the changes are substantive. The notice will be given fourteen (14) days before changes take effect. If you continue to use our Service after the notice period constitutes your acceptance of the new Terms of Service.



We value your privacy very much. You can refer to our privacy policy here.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.



You do not need to sign up for an account to purchase from FluffyFuzz. By providing us with your e-mail address when you check out, you agree to us using that e-mail address to send to you Service-related notices, which are required by law (if any). We may also use your e-mail address to send you members’ only offers, announcement of sales and updates to features of the Service via our Fluff Letter. If you do not wish to receive such e-mail messages, you may opt-out at any time by sending us an e-mail or unsubscribe via the link provided in the e-mail.



  • You are required to be 18 years of age and above to make a purchase on FluffyFuzz.Com. If you are younger than 18 years of age, please get somebody to make the purchase on behalf of you.
  • All orders are subject to availability of stock and confirmation of payment being cleared.
  • We act as agents in selling the products on our website on behalf or our suppliers. As the issuer of the product, the supplier shall be fully responsible for any injuries, illnesses, damages, claims, liabilities and costs suffered by a customer, caused in whole or in part by the supplier or its products.
  • When you place an order, you will receive an acknowledgement e-mail confirming your order details. This e-mail is only an acknowledgement and does not constitute acceptance of your order. Your order will only be confirmed and accepted by us when you receive a second e-mail that the products that you ordered have been dispatched to you.
  • We want you to be 100% happy with your product. If you are not, please refer to our return policy.



The intellectual property rights in all software and content made available to you on or through FluffyFuzz.Com remains the property of Fluffy World. All such rights are reserved by Fluffy World and its licensors.



You agree to indemnify, defend and hold harmless Fluffy World, its directors, officers, employees, agents and affiliates, from any and all claims, losses, obligations, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website, including but not limited to the violation of this Terms of Service.



The Service and any product purchased through the Service are provided on an “as is” and “as available” basis. To the maximum extent permitted by the applicable law, Fluffy World and it suppliers and licensors disclaim all warranties of any kind, whether express or implied, including but not limited to warranties of supplier ability, fitness for a particular purpose and non-infringement. Neither Fluffy World nor its suppliers and licensors warrant that the website will be free from error or that access to it will be uninterrupted. You understand that you obtain the Service through the website at your own discretion and risk.



Your sole and exclusive remedy for any dispute with us is to discontinue your use of FluffyFuzz.Com. To the extent permitted by law, we, our affiliates, officers, directors, agents, vendors and suppliers, shall not be liable for any indirect, special, incidental, consequential or exemplary damages arising from your use of, or inability to use, or reliance upon the website and Services, including: (i) any unauthorized access to or use of our secure servers; (ii) any interruption or cessation or transmission to or from the Service; (iii) any bugs, viruses, Trojan horses or the like that may be transmitted to or through our service by any third party; (iv) any user content or the defamatory, offensive, or illegal conduct of any third party. These exclusions also apply to any claims for lost profits, lost data, loss of goodwill, computer failure or malfunction, or any other commercial damages or losses.



The Terms of Service, your use of the website and all related matters are governed solely by the laws of Malaysia.

Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be settled by arbitration administered by the Kuala Lumpur Regional Centre for Arbitration (the “KLRCA”), in accordance with the procedures of the KLRCA Rules of Arbitration, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitration will be before a single arbitrator. The place of arbitration will be Kuala Lumpur, Malaysia.

Any claim or cause of action you may have arising from, connected with, or relating to your use of the website, the Terms of Service or any related matters must be commenced within six (6) months after the claim or cause of action arises, after which time the claim or cause of action is forever barred, regardless of any statute or law to the contrary.



Fluffy World shall have the right to, at any time and in its absolute discretion, amend, remove and/or vary the Services or any page of this website without prior notice.



In the event that any provision of the Terms of Service is deemed invalid by the KLRCA under the applicable law, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms of Service, which shall remain in full force and effect.


Thank you for reading till the end. Yay!