FluffyFuzz is migrating to a new page! To order with us in the meantime, please call Fluffy at 012-6980833 or e-mail hello@fluffyfuzz.com! »

FAQ

General Fluffy Stuff

 

Who are we?

FluffyFuzz.Com is an online gift shop obsessed with providing quality soft toys and fluffy presents for every occasion. OurĀ  mission is to give you a beautiful gift buying experience, and to make sure your recipient is made happy with fluffy stuff.

Is FluffyFuzz.ComĀ  a registered business entity?

Yes. FluffyFuzz.Com is run by the folks at Fluffy World (002134334-K), which is registered as a partnership with the Companies Commission of Malaysia (SSM).

Where do our products come from?

Our products are sourced only from reliable suppliers who have the authority and necessary licences to manufacture and distribute such products. All soft toys that we carry comply with the safety requirements prescribed by the Malaysian authorities.

 

Purchase and Payments

Is it safe to shop at FluffyFuzz.Com?

Yes. We take online shopping security very seriously and are committed to ensure you can make your purchases safely. The payment gateway we use is MOLPay, which is secured using Secure Socket Layer (SSL) technology with high security 128-bit encryption. At no time is your credit card information compromised or stored at our servers.